Contact Us

Contact Us  

Contact Information

Address: Mercer Voluntary Benefits
12421 Meredith Drive, Suite 300
Mail Stop MK1
Urbandale, IA 50323-4000
Phone: 1-866-795-9362
Email: customer.service@mercer.com
Hours: M-F 9a-6p ET (All products), Sat 8a-2p ET (Auto and Home/Renters Insurance)

DISCLAIMER: These are voluntary benefit plans that Johns Hopkins University makes available to its employees through Mercer Voluntary Benefits. Johns Hopkins University does not contribute to any policy or service offered under the program. For those offerings that involve individual policies, Johns Hopkins University's responsibilities are limited to coordinating payroll deductions for premium payment and your contract for coverage will be with each insurance company or plan provider. For those offerings that involve group coverage, Johns Hopkins University's responsibilities are governed pursuant to the appropriate Master Policy provisions. You are under no obligation to purchase any of the voluntary policies or services offered through this site; you are also free to explore other options including purchase of policies or services directly from an insurance company or provider.