Long Term Care Insurance
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The Convenience And Value Are Easy To See

Your vision is important to your health. Whether., your vision is 20/20 or less than perfect, everyone needs to receive regular vision care.

Unfortunately, most medical plans simply don't cover eye care. As a result, many people are forced to shoulder the entire cost of maintaining their vision through regular examinations. Plus, the cost of corrective lenses or contacts can quickly put a hole in a well-planned budget!

Quality vision insurance is designed to help you save money with valuable discounts. This first class protection features a nationwide network of experienced private practice optometrists and ophthalmologists, as well as conveniently-located retail chain providers.

The benefits of vision care are pretty clear.

 

DISCLAIMER: These are voluntary benefit plans that Johns Hopkins University makes available to its employees through Mercer Voluntary Benefits. Johns Hopkins University does not contribute to any policy or service offered under the program. For those offerings that involve individual policies, Johns Hopkins University's responsibilities are limited to coordinating payroll deductions for premium payment and your contract for coverage will be with each insurance company or plan provider. For those offerings that involve group coverage, Johns Hopkins University's responsibilities are governed pursuant to the appropriate Master Policy provisions. You are under no obligation to purchase any of the voluntary policies or services offered through this site; you are also free to explore other options including purchase of policies or services directly from an insurance company or provider.

You can choose among three coverage levels. Provided below are monthly premium rates for each of these coverage levels.

You Only
$6.18

You and 1 Dependent
$11.11

You and Family
$17.50

Click here for a complete Benefits Summary

For more information about providers in your area, please click on "Learn More" on the right and log in to the United Healthcare Vision Web Site.

 

DISCLAIMER: These are voluntary benefit plans that Johns Hopkins University makes available to its employees through Mercer Voluntary Benefits. Johns Hopkins University does not contribute to any policy or service offered under the program. For those offerings that involve individual policies, Johns Hopkins University's responsibilities are limited to coordinating payroll deductions for premium payment and your contract for coverage will be with each insurance company or plan provider. For those offerings that involve group coverage, Johns Hopkins University's responsibilities are governed pursuant to the appropriate Master Policy provisions. You are under no obligation to purchase any of the voluntary policies or services offered through this site; you are also free to explore other options including purchase of policies or services directly from an insurance company or provider.

Answers about the plan, including eligibility, options, enrollment, customer service and more.

No, but UnitedHealthcare Vision offers access to discounted laser eye surgery procedures through Laser Vision Network of America (LVNA) in conjunction with your vision care program. You and your family receive substantial discounts from highly reputable providers throughout the United States. Simply visit our lasik site at www.uhclasik.com for more details.

Questions related to the processing time for your eyeglasses and contact lens orders can be answered by our Customer Service Representatives at 1-800-638-3120.

If you select contacts that are not from the UnitedHealthcare Vision selection at an in-network provider, such as Daily Disposables, Toric, Gas Permeable or Bifocal contacts etc, your contact lens allowance will be subtracted from the total cost of the contact lens evaluation, fitting fee and contacts purchased and you will be responsible for the difference, (if any). You are responsible to pay for any additional boxes of contacts beyond your coverage limits. If the contact lenses you select are within the selection, you will only pay the material copay for the benefit described in you benefit summary document. As with non-selection contacts, you are responsible to pay for any additional boxes of contacts beyond your coverage limits. Please refer to "My Benefits" on the UnitedHealthcare Vision web site or your benefit summary document for details about your coverage and any discounts that may apply.

When visiting an out-of-network provider, you simply pay the out-of-network provider in full for all services and materials received.You must submit all receipts for all services received in the same year at one time to UnitedHealthcare Vision’s Claim Department. Please follow the directions listed under “How do I submit a claim?”.

Contact lenses that are recommended in lieu of eyeglasses are only considered necessary due to specific medical conditions including Keratoconus, Anisometropia of 3.50 diopters or more or post cataract surgery without intraocular lens implants, etc. The provider will submit a request to UnitedHealthcare Vision for approval prior to dispensing the contact lenses.Necessary contact lenses dispensed by an in-network provider are covered in full. If dispensed by an out-of-network provider, you must submit receipts to UnitedHealthcare Vision and are limited to a $210 reimbursement.

In lieu of lenses and a frame, you may select contact lenses from an out-of-network provider or mail order web site. UnitedHealthcare Vision provides discounts on mail order contacts from VisionDirect which can be accessed from the UnitedHealthcare Vision web site. Your allowance for elective contacts will be paid to you once we receive your receipts for your total purchase. PLEASE NOTE: in order to receive the total allowance for which you’re eligible, you must submit all receipts for all services received in the same year at one time to UnitedHealthcare Vision’s Claim Department. Please follow the directions listed under “How do I submit a claim?”.

If you receive a contact lens evaluation and fitting from one in-network provider and purchase contacts from another provider or mail order service, the evaluation and fitting fee will be your responsibility. If you receive a contact lens evaluation and fitting from an in-network provider and then select eyeglasses, under your plan benefit, the contact lens evaluation and fitting fee will be your responsibility.

If you select contacts that are not from the UnitedHealthcare Vision selection at an in-network provider, such as Daily Disposables, Toric, Gas Permeable or Bifocal contacts etc, your contact lens allowance will be subtracted from the total cost of the contact lens evaluation, fitting fee and contacts purchased and you will be responsible for the difference, (if any). When applying your contact lens allowance, your materials copay is waived.

In lieu of lenses and a frame, you may select contact lenses. After your applicable copayment, you will receive your evaluation and fitting fee covered in full AND either one (1) pair of standard contact lenses or a supply of covered disposables from a UnitedHealthcare Vision selection, as defined by your plan limits, when obtained from an in-network provider. Please note: in order to receive your full in-network contact lens benefit allowance, you must receive all the boxes of covered contacts, included under your plan limits, at the time of your initial visit. When you elect contact lenses from an in-network provider, not from the UnitedHealthcare Vision selection, the copayment does not apply. In this case, your applicable contact lens allowance will be applied toward the evaluation, fitting and purchase of contact lenses. In order to have the full allowance deducted from your bill, you must receive your exam, fitting, evaluation and contact lenses from the same provider. Some contact lenses that are considered non-standard include Disposables other than bi-weekly, Toric, Bifocal and Gas Permeable lenses. Please contact Customer Service or your Provider to determine whether your contacts are considered standard or non-standard.

Each pair of glasses is a custom order. The large majority of orders are completed and delivered within 7-10 business days. However, depending on the complexity of the order and availability of the frame, there may be further processing time required. Additionally, private practice locations generally use our company owned lab in Baltimore, Maryland, while retail chains will use their own labs to process eyeglass orders.

Yes, you can take the prescription to a different in our out of network provider. Remember, if you go in-network, you will pay less out of pocket. If you go out of network, you must send in both receipts at the same time to be reimbursed for both the exam and the materials to the address listed below.

No, you can choose from any frame from any provider (in or out of network). If you go to an in-network provider, your out of pocket expenses will be less as you are given a specific dollar amount ($130 retail) to cover the cost of over 80% of frames on the market today. If you choose a more expensive designer type frame, you are responsible for only the difference in cost. Out of network, you can choose any frame and after you submit your paid in full receipts, you will be reimbursed up to $45 for any frame purchase.

We are committed to customer choice. Our frame allowance applies virtually to all frames on the market. At network providers you can choose either a frame within plan allowance and pay the $15 material copay or a frame outside of the covered-in-full selection and pay the difference.

Under our plan, members are free to choose any frame available at any provider location, or any frame that a provider is willing to order for them. At network retail locations and private practice facilities, members receive a $130 retail allowance toward the cost of the frame. If the frame falls within the allowance, it will be fully covered with no out-of-pocket expenses beyond the material copay. If a member chooses a frame that exceeds these allowances, he or she only pays the difference and may also take advantage of any provider discounts offered at the provider’s discretion.

Yes, Medical HMO subscribers can also elect to have coverage starting January 1, 2011 with UnitedHealthcare Vision to help cover the costs of materials (Glasses or Contacts) using an In Network UHV Provider to help reduce the out of pocket costs for these purchases. You may also use your benefit at an Out of Network provider by sending in paid in full receipts to the address below.

When contacting the provider to make your appointment, simply give the provider the participant's name, date of birth, the Unique Identification Number of the primary subscriber and the employer’s name. Identify yourself as having UnitedHealthcare Vision coverage. An in-network provider will verify eligibility and receive authorization prior to your appointment.

You may verify your eligibility and plan coverage either online or by contacting UnitedHealthcare Vision's Customer Service Department at 1-800-638-3120. The hours of operation for the customer service department are Monday through Friday, from 8:00 a.m. to 11:00 p.m. ET and Saturday, from 9:00 a.m. to 6:30 p.m. ET.

UnitedHealthcare Vision offers both in and out-of-network benefits. Please consult your benefits brochure or the "My Benefits" section of the Web site to determine the out-of-network reimbursement benefit. You simply pay the out-of-network provider in full for all services and materials received. You must submit all receipts for all services received in the same year, at one time to UnitedHealthcare Vision’s Claim Department to maximize your reimbursement. Please follow the directions listed under “How do I submit a claim?”

Participants may nominate a provider by completing the Provider Nomination Form and submitting it to UnitedHealthcare Vision. All nominated providers are subject to credentialing through UnitedHealthcare Vision's Quality Assurance Department.

Participants may utilize UnitedHealthcare Vision's Internet Provider Locator 24-hours a day, 7 days a week to locate a convenient participating provider. Through the Web site, choose the provider locator option and click on the "current member link. Enter the necessary information and search criteria and you will be supplied with a list of convenient providers to select from, including the distance in miles to that provider. Once a participating provider is chosen, call the provider directly to schedule your appointment. Participants may also call our 24-hour, toll-free number at 1-800-839-3242 for an automated list. following the voice prompts, simply enter your Unique Identification Number and your work or home ZIP code. The system will respond with a list of the names, addresses, and telephone numbers of conveniently located providers.

You may log on to the "My Benefits" section of the Web site, www.myuhcvision.com to obtain the specifics of your plan.

Under UnitedHealthcare's Vision program, participants are not required to complete paperwork or obtain vouchers to pre-authorize in-network services; instead, in-network providers are responsible for obtaining the pre-authorization from UnitedHealthcare Vision to perform covered services and provide eyewear.

You are only asked to submit receipts for out-of-network services - a Claim Form is not required. To access out-of-network benefits, simply pay the out-of-network provider in full for all services and materials received. You must submit all receipts for all services received in the same year together to UnitedHealthcare Vision’s Claim Department to maximize your reimbursement. Out-of-network reimbursements are processed within 30 days from the date we receive a complete request.

The following information must be attached to the receipts:

  • Subscriber’s unique identification number, name and home address
  • Patient's name and date of birth

You may elect to fax this information or mail it to:
UnitedHealthcare Vision Claims Department
P.O. Box 30978
Salt Lake City, UT 84130
Fax: 248-733-6060

UnitedHealthcare Vision's customer service representatives are available to answer any questions you may have regarding your benefits. You may reach UnitedHealthcare Vision's Customer Service department at 1-800-638-3120. All representatives are trained in the specifics of each plan. Bilingual customer service representatives are available for non-English speaking members. The hours of operation for the customer service department are Monday through Friday, from 8:00 a.m. to 11:00 p.m. ET and Saturday, from 9:00 a.m. to 6:30 p.m. ET.

When visiting an in-network provider, you are only responsible to pay any applicable copayments and surcharges associated with non-covered items such as any elective patient options you select (i.e. tints, coatings and lens upgrades). Should you choose a frame outside of the UnitedHealthcare Vision selection or in excess of your generous frame allowance, you are responsible for the difference between the allowance and the cost. Please refer to "My Benefits" on the UnitedHealthcare Vision web site or your benefit summary document for details about your coverage.

When visiting an out-of-network provider, you simply pay the out-of-network provider in full for all services and materials received. You must submit all receipts for all services received in the same year at one time to UnitedHealthcare Vision’s Claim Department. Please follow the directions listed under “How do I submit a claim?”

You are entitled to eyeglasses OR contact lenses in a given year. Please log on to the "My Benefits" section of the Web site to obtain the specifics of your plan.

Vision I.D. cards can be printed off at the United Healthcare Vision Web site at www.myuhcvision.com after you log in as a member. You will need to use your SSN to authenticate on the UHC site.

A copayment is your assigned out of pocket cost for a routine eye exam or materials. It is important to note that copays are only applicable to in-network eye exams and materials. The participant is not responsible for any copayment for out-of-network services. Please consult your benefits brochure or the "My Benefits" Section of the Web site for the copayments that are applicable to your program.

 

DISCLAIMER: These are voluntary benefit plans that Johns Hopkins University makes available to its employees through Mercer Voluntary Benefits. Johns Hopkins University does not contribute to any policy or service offered under the program. For those offerings that involve individual policies, Johns Hopkins University's responsibilities are limited to coordinating payroll deductions for premium payment and your contract for coverage will be with each insurance company or plan provider. For those offerings that involve group coverage, Johns Hopkins University's responsibilities are governed pursuant to the appropriate Master Policy provisions. You are under no obligation to purchase any of the voluntary policies or services offered through this site; you are also free to explore other options including purchase of policies or services directly from an insurance company or provider.

2016 Rates

Coverage Tier Monthly Deduction
Employee Only $6.18 per month
Employee + 1 $11.11 per month
Employee + 2 or more $17.50 per month

 

2017 Rates

Coverage Tier Monthly Deduction
Employee Only $5.25 per month
Employee + 1 $9.44 per month
Employee + 2 or more $14.88 per month

We're here to help! Please contact us in whatever manner is most convenient for you.

Mercer Voluntary Benefits
12421 Meredith Drive
Urbandale, IA 50398
Phone: 1-866-795-9362
M-F, 8:00 am - 6:00 pm EST/EDT

 

DISCLAIMER: These are voluntary benefit plans that Johns Hopkins University makes available to its employees through Mercer Voluntary Benefits. Johns Hopkins University does not contribute to any policy or service offered under the program. For those offerings that involve individual policies, Johns Hopkins University's responsibilities are limited to coordinating payroll deductions for premium payment and your contract for coverage will be with each insurance company or plan provider. For those offerings that involve group coverage, Johns Hopkins University's responsibilities are governed pursuant to the appropriate Master Policy provisions. You are under no obligation to purchase any of the voluntary policies or services offered through this site; you are also free to explore other options including purchase of policies or services directly from an insurance company or provider.

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Newly hired employees must enroll within your first 30 days of your notification date at hire. If you do not enroll during your first 30 days of your notification date of hire, your next opportunity will be during the fall annual enrollment.

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DISCLAIMER: These are voluntary benefit plans that Johns Hopkins University makes available to its employees through Mercer Voluntary Benefits. Johns Hopkins University does not contribute to any policy or service offered under the program. For those offerings that involve individual policies, Johns Hopkins University's responsibilities are limited to coordinating payroll deductions for premium payment and your contract for coverage will be with each insurance company or plan provider. For those offerings that involve group coverage, Johns Hopkins University's responsibilities are governed pursuant to the appropriate Master Policy provisions. You are under no obligation to purchase any of the voluntary policies or services offered through this site; you are also free to explore other options including purchase of policies or services directly from an insurance company or provider.