Beginning February 2, 2016, CNA will no longer be offering new enrollment into its Group Long-Term Care plans.

If you have questions about your Group Long-Term Care plan, please contact CNA as follows:


Policyholder Services (non-claim)


Correspondence (non-premium)
CNA Group Long Term Care
P.O. Box 13327
Pensacola, FL 32591       
Premium Payments
CNA Group Long Term Care
P.O. Box 644098
Cincinnati, OH 45264-4098


Policyholder Services (non-claim)


Our Role and Compensation

Learn More

 DISCLAIMER: These are voluntary benefit plans that Johns Hopkins University makes available to its employees through Mercer Voluntary Benefits. Johns Hopkins University does not contribute to any policy or service offered under the program. For those offerings that involve individual policies, Johns Hopkins University’s responsibilities are limited to coordinating payroll deductions for premium payment and your contract for coverage will be with each insurance company or plan provider. For those offerings that involve group coverage, Johns Hopkins University’s responsibilities are governed pursuant to the appropriate Master Policy provisions. You are under no obligation to purchase any of the voluntary policies or services offered through this site; you are also free to explore other options including purchase of policies or services directly from an insurance company or provider. 

*Savings are not guaranteed for all faculty,staff and bargaining unit members $628.39 average reported savings of those who reported their prior premium and, through Mercer Voluntary Benefits, switched to several carriers’ auto insurance programs between 10/10/13 and 10/10/15. In MA, savings message is not applicable to Travelers.
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